Refunds

Refunds

When will I get my refund if I withdraw or drop classes?

Refunds for withdrawal from classes are sent out after the end of the 100% refund period (currently the 14th day of the semester). If your account was paid by personal check, there may be a delay while waiting for the check to clear. If your payment was via credit card, a refund by direct deposit will be sent to the student (who may or may not be the cardholder). Credits are not issued to the credit card.

Payment Plan

Payment Plan

(Payment plan enrollment is not available for accelerated online programs)

Is there a payment plan enrollment fee?

Yes, there is an enrollment fee. This fee must be paid at the time of enrollment, along with the first installment payment amount. The enrollment fee is nonrefundable, and it is charged each term that you use the payment plan option.

Check Conversion

Check Conversion

What is check conversion and how does it work?

Check conversion is the process of converting your check payments into electronic payments that are processed through the Automated Clearing House (ACH). Check conversion saves considerable time and money in payment processing. In addition, it results in fewer check returns, earlier fraud detection, and fewer errors.

Tuition and Fee Payment

Tuition & Fee Payment

How can I pay my tuition & fees?

PAY ON THE WEB: My Student Portal
By Electronic check (no service fee charged)
By credit card - (a 2.95% convenience fee assessed by the processor on all domestric credit card transactions & 4.25% on all international credit card transactions (minimum $3.00 on both)).

Bills

Bills

How are bills sent?

Tuition bills are generated electronically. You will receive an e-mail notification each time a billing is sent. You can logon to the Penguin Portal to view your account. If you want a paper copy of your current (or prior) statement, you can print it from this site.

 

Contact Information

Contact Information

Who can I ask about my student account?

All questions regarding tuition and fees, payment options, and payment processing should be directed to the Office of University Bursar. Information obtained from other sources may be inaccurate or untimely, and may result in the assessment of late payment fees or other penalties and/or may result in denial of service.