Bills
How are bills sent?
Tuition bills are generated electronically. You will receive an e-mail notification each time a billing is sent. You can logon to the Penguin Portal to view your account. If you want a paper copy of your current (or prior) statement, you can print it from this site.
When will I receive my bill?
Tuition bills are sent prior to the beginning of the term, for all students who have registered during regular (or early) registration periods. Following is an approximate schedule of billing and due dates for each semester:
Fall 1st billing mid July, due the 1st week of August
Spring 1st billing mid December, due the 1st week of January
Summer 1st billing mid April, due the 1st week of May
An e-mail is generated each time a bill is released. Payment due dates are generally on or about the 10 th of the month. You can check your account status online at any time via the Penguin Portal. Additional billings, for added charges, may be sent throughout the semester.
Will I receive an adjusted/corrected bill after I make a change to my registration?
No, you will not. You can review your account status online at any time. If your change of registration activity resulted in a net increase to your original statement’s amount due, you should pay the original balance by the due date to avoid a late payment fee; you will be sent another bill for the additional amount. If your change of registration activity resulted in a net decrease to your original statement’s amount due, you may pay the reduced amount reflected on the website, or you can call the Office of University Bursar to inquire about the balance still due.
What if I don’t receive an e-mail?
The Youngstown State University e-mail system is considered an official means of communication, and all students are responsible for information sent to them via their Penguin Portal account. Failure to read your e-mail, or regularly review your student account online, does not relieve a student of the responsibility to make on-time payments in the correct amount. If you have forwarded your Penguin Portal mail to another e-mail address (such as, AOL, Yahoo, Hotmail, etc) please be sure to update that forwarding if your alternate e-mail address changes.
How can I get a copy of a previous bill?
You can print a copy of a current, or previous, Statement of Account via the Penguin Portal.
Why does my bill have so much stuff on it?
Every time a change of registration is processed, fee assessment occurs. This means that the corresponding charges and/or adjustment credits are posted to your account for EVERY registration activity. If you make multiple changes to your registration, then there may be many lines of detail on your statement. The net amount charged can be determined by adding up all the charges and subtracting all the credits. If you need assistance in understanding any of the charges on your bill, please bring a copy of the bill – along with your YSU photo ID card – to the Office of University Bursar (Room 227 Meshel Hall) and we will be happy to assist you.
Why doesn’t my bill show a payment plan amount due?
The initial bill shows only the total amount due, which is due in full by the due date. In order to divide the total amount due over several months, you must enroll online in the Payment plan. After enrollment, the payment plan amount will not appear on any future bills that you might receive. Please refer to your online Payment plan for your monthly payment amount, and adhere to that payment schedule in order to avoid late payment fee assessment.
What if I don’t pay my bill?
Any time that the full payment amount due is not received by the due date, a late payment fee may be assessed. Furthermore, a past due account may jeopardize current term registration, will delay future term registration, and/or cause you to be ineligible for other services – such as online viewing of transcripts. University policy requires all unpaid student account balances to be paid in full before re-enrollment and/or transcript services are provided. Please be advised that this policy regarding payment of all past due balances will be strictly enforced. Accounts that remain unpaid will be assigned to the Ohio Attorney General’s Office for collection. Such assignment will result in assessment of additional interest and penalty fees.
Why was I charged a Late Payment Fee?
Late payment fees are assessed whenever an account is not paid in full by the due date. Students are responsible for timely payment of tuition, regardless of the source of funds. In order to avoid assessment of a late payment fee, pay the balance due in full – or enroll online in the payment plan – by the due date on the initial statement of account sent to you.
When are Late Fees Assessed?
Late payment fee assessment can occur any time after the payment due date. If you are mailing your payment, please allow adequate time for the mail to be received prior to the due date in order to avoid late payment fee assessment.