Chartwell Exception Process:

Per University negotiated contract, food and catering services are exclusive to Chartwells in all campus locations except for the following locations:

  • Wendy’s, the Candy Counter (currently Pete’s Treats), and the Bookstore, Stambaugh Stadium, Beeghly Center, Watson and Tressel Training Facility, and Athletic Concessions and Pollock House.  

One time exceptions can be approved by the Associate Vice President of Student Experience, Joy Polkabla Byers, jlbyers@ysu.edu

  • In order to be granted an expectation regardless of if the event is in Kilcawley Center or another space on campus, the department, organization or event planner should receive a quote from Chartwell before requesting an exception via email. One-time exceptions will not be granted if less than 48 hours prior to an event.
     
  • Quotes can be obtained with our Catering Director & Chick Fil A Retail Manager at Carissa.Renninger@compass-usa.com 

Quick Tips:

  • In order for us to provide you with your requested items, please put in orders as soon as possible. Due to supply chain issues, some items are difficult to obtain and may need more than the 48 hours traditional request to locate specialty items.
     
  • All orders should be placed through Ecube and not on a university credit card.
     
  • One-time exceptions will not be granted if less than 48 hours prior to an event.
     
  • A BRE is required for all food purchases.