GIANT EAGLE PENGUIN PICKUP


convenient & free on-campus grocery pickup for ysu students | can use pete’s points to pay.
  • Customer will need to visit the shop Giant Eagle | YSU website (shop.gianteagle.com/ysu) to create their order.
  • Students are encouraged to use their YSU e-mail to create an account.
  • Customer will have to use a credit card or debit card to reserve a time slot on the Giant Eagle website.
  • To use your Pete’s Points for your order, type in your Y Number at the end of your order under notes.
  • Make sure you provide your cell phone number. Your Giant Eagle shopper will text you when preparing your order, and may have questions about the order.
  • If you forget to put your Y Number in the notes section of your order—remind the GE shopper that is preparing your order that you want to complete your order with Pete’s Points.
  • You will need to show a valid ID to pick up the groceries from the Cove at Kilcawley Center.
  • This service is only available on Mondays.
  • Be sure to place your order by Sunday at 10:00pm.
  • The service is not available during holidays or academic breaks.
  • The minimum amount for a delivery order is $35.
  • Add Pete's Points to your account now at the YSU | Y Card website.

Note: Gift cards, alcohol, tobacco, explicit materials, or fuel at GetGo will not be provided in this service.

FAQ’s

Q: How does the student know when to get their delivery?
A: Students will receive a call from Giant Eagle with information pertaining to the delivery.

Q: How do I pay with Pete’s Points for my order?
A: Type in your Y Number in the notes section at the end of your order.

Q: It looks like I paid for delivery. Will I get a refund for the delivery?
A: If you put in the personal shopper notes YSU, you will receive a refund for the delivery charge.

Q: How early can I create an order for Pickup at YSU?
A: 7 days

Q: How late can I create an order for Pickup at YSU?
A: 10pm the day before the delivery date is the latest you can create an order.

Q: Where do I pick up my order?
A: The service desk at The Cove, Kilcawley Center.

Q: I forgot to pick up my order. How long do I have before my order is thrown away?
A: The order will be thrown away the next business day.

Q: When can I pick up my order?
A: 2pm-7pm Monday

Q: What do I do if there is a problem with my order?
A: Please contact Giant Eagle at 330-759-9459.

Q: Who can I call to notify about picking up my order?
A: Please contact Kilcawley Cove at 330-941-2287.